UltimateAire Hoods (SELLER) warrants this equipment to be free from defects in materials and workmanship, under normal use and service, for a period of 12 months from date of shipment. This warranty shall not apply if (1) the equipment is not installed by a qualified installer per the SELLER's Installation Instructions (copy of which is shipped with the product); (2) the equipment is not installed in accordance with federal, state and local codes and regulations; (3) the equipment is misused or neglected; (4) the equipment is not operated within its published capacity.

The SELLER shall not be liable for incidental and consequential losses and damages potentially attributable to malfunctioning equipment.

Should any part of the equipment prove to be defective in material or workmanship within the 12 month warranty period, upon examination by the SELLER, such part will be repaired or replaced by Seller at no charge. The BUYER shall pay all labor costs incurred in connection with such repair or replacement. Equipment shall not be returned without SELLER"s prior authorization and all returned equipment shall be shipped by the BUYER, freight prepaid, FOB the location address supplied to Buyer by our office at time of issuing RMA.

Hoods may not be returned for credit.
Electrical control packages may not be returned for credit.
Fans may be returned for credit under the following guidelines:

 1) Get an RMA number by calling 800-394-2963.
      The RMA number must be written legibly on the outside of the box or shipping crate.
      Credit will not be issued for product(s) returned without an RMA number..

 2)  Returns must be sent freight prepaid.

 3)  A 25% restocking charge applies to all returns for credit. There are no exceptions.
      The 25% will be applied to original invoiced cost of the product.

 4) The product(s) must be unused. We do not accept returns for credit on used product(s)
       under any circumstances.

 5) Product(s) should be returned in the original packaging. If circumstances prevent this,
      alternative packaging will be accepted as long as it provides adequate protection to the product.
      Credit will not be issued for returned product that is damaged due to poor packaging.

 6) Components of a fan may not be returned for credit. This includes motors, backdraft dampers, etc.

Once we receive the returned product(s), if any conditions affect the credit amount you will be notified.